Some of the concerns I have put forward will be resolved by February 2018 when the new patient information system is made available to all. Others, like parking, are not likely to improve.
did a patient advocate show up!
My child was taken to St. Luke's Bethlehem by ambulance on 8/14/17.
We told that we needed help NOW.
I won't post my child's private health information here, but it was obvious why we were there and that we were in dire need of help.
My aged mother has been in the Priscilla Payne Hurd unit for a week now. Her nursing care has been good. The room has been clean and the staff has been attentive. However, there has been some passive resistance to keeping her children informed of her status. The hospital is in the middle of a health records system conversion, and the patient information available to authorized persons at other, more updated hospitals is not yet available to family members at St. Luke’s facilities.
Disgusting Hospital and disingenuous Physicians and Staff!
She took our insurance information and said she'd be back. I had to ask a nurse to find her over an hour later when she still hadn't returned.
Unfortunately the move to next hospital was done causing excruciating pain to my niece because of the severe muscle spasm
My son, 7 weeks early, has been in NICU for about 11 days. In all honesty, I judged this place based on looks. I will eat my words for the rest of my life. An emergency c section delivery, in 12 minutes. A very early baby, and my son and wife are very healthy. All because they know what they are doing
My niece was here for 4 days for a rare spinal inflammatory disease. St. Luke's Hospital did not process any blood work. The staff continuously said they would give her prescribed medication to combat muscle spasms and nerve pain but would only come back with more morphine!
So we spent over 6 hours in the ED for Tami to tell us there was nothing she could do, when there was actually help available but she was too lazy to do her job properly.
She told us the best facility for our child did not take our insurance WHICH WAS A LIE as we found out 2 days later when we took him to a different hospital and their crisis team actually did their jobs (with a very positive attitude) and got our child into that facility.
St. Luke's Hospital did not bathe her
KEEP YOUR LOVED ONES AWAY!
I was born in Puerto Rico. I leave to come to country with better care. I get better care there. Might as well go back to puerto rico. Serious. These peoples are fools.
Tami's demeanor suggested we were bothering her.
or administer any physical therapy the entirety of her stay. It got to the point where we decided to remove her from St. Luke's Hospital and only then
This facility was established in the latter decades of the 19th century, so everything about it requires an understanding that it is built into the side of a hill. Parking is difficult and far from patient rooms unless visitors use valet parking. It is an urban hospital and a trauma center, so it is a good place to be taken if you have been injured in a car accident or shot. If you are electing to have surgery with a St. Luke’s doctor, consider using the Anderson campus on Route 33 if at all possible. That property is new and has convenient parking.
She handed us a printout and said "Here is a Google search of local services to contact".
It took 3 HOURS to locate Tami, the "crisis" person and when she finally was found, she walked into the room and told us "I don't know why you even came here".
s and nerve pain since she was off her medications.
I would have given zero stars, but emergency department doctors we saw were good, nurses were great.
St Luke S University Hospital Bethlehem is a US Hospital based in Bethlehem, Pennsylvania. St Luke S University Hospital Bethlehem is located at 801 Ostrum St, Bethlehem, PA 18015, USA.
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