Erin Malaska, my brother's social worker, is a caring and proactive listener and agent of good changes. Believe me, these professional and competent workers work damn hard. Their jobs are hard and vital. They put their hearts and minds into their work. I am a witness to this and I can guarantee you, this is a God given place for your loved one(s) who need more than you can personally, emotionally and physically give. And that's OK....that's why we have Manor Care in Bethlehem!!
God bless this place, this facility and her entire staff!! Here is a place for the needs of your special needs person...whether you need a place for mom or dad, or a place for your loved one who has suffered mental disorders and needs 24 hour care, love, great food, company and entertainment/mental help. Enter, Manor Care. On the 3rd floor, where my brother is, there are the competent ones in charge, Donna, Connie, Juliet and the entire nursing and care taking staff. I must include the excellent receptionists, like Julie. Then there are the physical therapists, particular MICHAEL, plus wonderful, caring attendants, like Lydia, Vanessa, Meghan, and others all caring. I must mention the exceptional custodial staff, like Ivy and the male attendants who are beyond wonderful.
A family member of mine recently stayed at this facility. It was evident many of the employees did not care for the residents. Most of the nursing staff appeared resistant to feedback from family members. The staff were insistent they knew my family members baselines, though they had only known her for a short period of time. When we would report something was wrong, it was shrugged off and not taken seriously. Unfortunately, it took for discussion with management for "better" care and for anything to be done. One of the nurses had the audacity to describe my families drive to be kept in the loop and our concerns as "aggressive". Rather than understanding our role as the advocates. When you are watching a family member’s health decline it is important for not only the patient to be supported but the family members to feel supported. Having professional, empathetic, and competent staff at a facility such as this one is crucial for quality care. This facility lacks these qualities, therefore I would not recommend utilizing Bethlehem Manor Care to anyone.
They do not care for anybody that goes their
Manorcare Health Services Bethlehem is a US Health facility based in Bethlehem, Pennsylvania. Manorcare Health Services Bethlehem is located at 2029 Westgate Dr, Bethlehem, PA 18017, USA.
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